AI order taking for takeaways
Friday at half seven, three people waiting and the phone ringing out. Apex answers every call and every WhatsApp, takes the order, sends a payment link and remembers what they had last time.
An AI order taker for takeaways answers the phone and WhatsApp during your busiest hour, talks the customer through the menu, handles swaps and allergies, sends a payment link and puts the order straight through to the kitchen. Because the order comes to you directly rather than through a delivery marketplace, you pay no commission on it and you keep the customer's details.
The busiest hour is the one you can't answer.
Every unanswered call at peak is an order that goes to the shop down the road, or to a delivery app that takes a cut of it and keeps the customer's details. You do the cooking and somebody else builds the list.
Built for takeaways.
- Answers every call in seconds, however busy the shop is
- Takes orders in conversation on WhatsApp too
- Knows your menu, sizes, bases, swaps and meal deals
- Reads the order back before it reaches the kitchen
- Sends a payment link the customer taps on their own phone
- Remembers regulars and offers their usual back
Every order, every channel.
Never engaged
Every call answered at peak, so nobody rings the shop down the road instead.
WhatsApp ordering
Customers message like they would a mate. The agent takes the order in conversation.
Actively upsells
Offers the sides, dips and upgrades on every order, without ever forgetting.
Remembers regulars
Knows what they had last time and offers it back, turning a long call into twenty seconds.
Works with your systems.
Questions, answered.
Can it handle a complicated menu?+
How does payment work?+
Do I have to stop using Just Eat or Deliveroo?+
What about allergies?+
Does it work when we're closed?+
How much does it cost?+
Never miss an order again.
Hear your own AI order line take a call in a 20-minute demo.