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Industries · Dentists

AI reception for dental practices

From new-patient enquiries to emergency triage and hygiene recalls, Apex answers every call, books straight into your practice software, and keeps single sites and DSOs full.

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Apex receptionist · live
LIVE CALL
00:38
Inbound · new patient
“We can see you for a new-patient exam on Monday at 4:30, can I take your details?”
● BOOKED · SYNCED TO CRM
Quick answer

An AI receptionist for dental practices captures new-patient calls, books and confirms appointments, runs hygiene recalls and answers out of hours. With 74% of patients switching provider after a poor phone experience (Keona Health), answering every call in a natural voice directly protects new-patient revenue.

(01)   The problem

The busiest practices miss the most calls.

Reception is slammed at 9am, lunchtime and after a marketing push, exactly when high-value new-patient and emergency calls come in. Those callers don’t leave voicemails.

(02)   What we do

Built for dentists.

  • Captures new-patient enquiries 24/7 and books them in
  • Triages dental emergencies to the right slot or contact
  • Runs hygiene and check-up recall campaigns automatically
  • Books into Dentally, SOE/Exact and standard calendars
  • Handles finance and treatment-plan FAQs
  • Scales cleanly across multi-site groups and DSOs
Apex receptionist · live
LIVE CALL
00:38
Inbound · new patient
“We can see you for a new-patient exam on Monday at 4:30, can I take your details?”
● BOOKED · SYNCED TO CRM
(03)   Features

Everything handled, on-brand.

New-patient capture

High-value enquiries answered and booked, never lost to a busy line.

Emergency triage

Urgent callers triaged and slotted or routed by your rules.

Hygiene recalls

Automated recall campaigns that keep chairs full month on month.

Multi-site & DSO

Consistent handling across every practice in the group.

(04)   Connects to

Works with your systems.

DentallySOE / ExactClinikoGoogle CalendarApex CRMSales AgentsHubSpotSalesforceCalendly
<8s
Pickup
24/7
Cover
+41%
Booked
FAQ   Common questions

Questions, answered.

Does it integrate with Dentally and SOE?+
Yes, booking into Dentally, SOE/Exact, Cliniko and standard calendars, with custom integrations for group software.
How does it handle dental emergencies?+
It triages by your rules, booking an emergency slot, taking details, or routing urgent cases to the right contact. It never gives clinical advice.
Can it run hygiene recalls?+
Yes. Recall and reactivation campaigns by voice and SMS keep your hygiene book full.
Does it work for multi-site groups and DSOs?+
Yes, it’s built to scale consistently across many sites with central reporting.
What does it cost?+
Pricing depends on your number of sites, with group pricing available. Test our agent for a tailored quote.
More leads. Better clients. Less chaos.

Capture every new patient and emergency.

Hear your own AI receptionist take a call in a 20-minute demo.

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