Industries · Clinics

AI reception for private clinics

A discreet, professional voice agent that answers every clinic call, books patients straight into your system, and frees your front desk to focus on the people in the room.

Apex receptionist · live
LIVE CALL
00:38
Inbound · new patient enquiry
“I can offer you Thursday at 10am with Dr Hughes, shall I book that in?”
● BOOKED · SYNCED TO CRM
Quick answer

An AI receptionist for clinics answers every patient call 24/7, books and reschedules appointments into your practice software, cuts no-shows and handles enquiries. It matters because 67% of after-hours patient calls go unanswered (Keona Health), and each one is a booking lost to another clinic.

(01)   The problem

New patients call once. Then they call someone else.

High-value enquiries arrive while your reception is with a patient or closed for the day. A missed call is a new patient booked at the clinic down the road.

(02)   What we do

Built for clinics.

  • Answers new-patient enquiries 24/7 with a calm, professional tone
  • Books, reschedules and cancels straight into Cliniko, Semble or your calendar
  • Handles FAQs on services, pricing, parking and preparation
  • Routes clinical questions and urgent matters to the right person
  • Sends SMS confirmations and reduces no-shows with reminders
  • Keeps every enquiry logged for GDPR-compliant follow-up
Apex receptionist · live
LIVE CALL
00:38
Inbound · new patient enquiry
“I can offer you Thursday at 10am with Dr Hughes, shall I book that in?”
● BOOKED · SYNCED TO CRM
(03)   Features

Everything handled, on-brand.

Discreet & professional

A composed, on-brand voice that reflects the quality of your clinic on every call.

Live booking

Real-time availability across practitioners and rooms, written straight to your system.

New-patient capture

Every enquiry qualified and captured, no high-value lead lost to voicemail.

Recalls & reminders

Automated reminders and reactivation that keep the diary full.

(04)   Connects to

Works with your systems.

ClinikoSemblePracticeHubGoogle CalendarApex CRMSales AgentsHubSpotSalesforceCalendly
<8s
Pickup
24/7
Cover
+41%
Booked
FAQ   Common questions

Questions, answered.

Can it book into Cliniko and Semble?+
Yes, live two-way booking into Cliniko, Semble, PracticeHub and standard calendars, with custom integrations available.
Is patient data handled compliantly?+
Yes. Calls are logged and stored to your UK GDPR requirements, with consent and retention configured for healthcare.
Will it give medical advice?+
No. The agent handles bookings and enquiries, and routes anything clinical or urgent to your team. It never offers clinical advice.
Does it sound right for a premium clinic?+
We tune the voice and script to match a calm, professional, on-brand tone that suits private healthcare.
How much is it?+
Clinic pricing depends on your setup. Test our agent and we will share a tailored quote.
More leads. Better clients. Less chaos.

Stop losing new patients to voicemail.

Hear your own AI receptionist take a call in a 20-minute demo.

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